How it works
From invitation to a prepared visit, in four quiet steps.
No new workflow, no extra admin. CareTrack runs alongside how your clinic already operates.
Step 01
The clinic invites the patient
From the dashboard, staff send a calm invitation by email or SMS. The patient opens it on their phone — no app store, no account forest.
Wednesday check-in
How has this week felt?
2 of 5 · about a minute left
Step 02
The patient checks in, gently
Short, guided prompts about how they've been: pain, progress, adherence to exercises or medication, and any questions for the next visit. A few minutes, on their own time.
Pre-visit summary
Marta Keller · Follow-up
Pain
4 → 2
improving
Adherence
92%
12 of 13 sessions
Sleep
Steady
no flares
Patient highlights
- • Discomfort returning after long walks; manageable.
- • Completed home programme 6 of 7 days last week.
- • Wants to discuss returning to running.
Step 03
Updates build a structured timeline
Each check-in lands in an organised patient timeline — easy to scan, easy to revisit. No noisy chat threads, no buried details.
Wednesday check-in
How has this week felt?
2 of 5 · about a minute left
Step 04
Staff prepare a doctor-ready summary
Before each appointment, staff open a one-page summary that highlights what's changed, what's working, and what the patient wants to raise. Reviewed, edited, and ready in minutes.
Pre-visit summary
Marta Keller · Follow-up
Pain
4 → 2
improving
Adherence
92%
12 of 13 sessions
Sleep
Steady
no flares
Patient highlights
- • Discomfort returning after long walks; manageable.
- • Completed home programme 6 of 7 days last week.
- • Wants to discuss returning to running.
Two perspectives
What it feels like, on each side.
For the patient
Supported, not surveilled.
- · Short check-ins, written in plain language
- · No medical jargon, no scary forms
- · Optional reminders — pause or stop at any time
- · The clinic stays gently aware between visits
For the clinic
In control, not buried in data.
- · One concise summary per upcoming visit
- · Easy to edit, easy to share with the doctor
- · No auto-sent reports — a human always reviews
- · Slots into existing pre-visit routines
Staff always stay in control.
Summaries are reviewed and editable. Nothing is sent to a doctor automatically. CareTrack helps your team prepare — it never replaces the clinical judgement that follows.
See the workflow in your clinic.
A short walkthrough, tailored to how you already run pre-visit prep.